Frequently Asked Questions
Answers to our most common questions.
UNDOR Pro Protect is compatible with most standard residential garage doors.
However, for a proper gap-free install, most doors will require a taller replacement bottom seal. Many factory-installed seals are not tall enough to fully close around the protector channel.
Before ordering, we recommend:
• Checking your current bottom seal type
• Confirming it is flexible rubber
• Being prepared to upgrade to a taller seal if necessary
This ensures the best possible seal and performance.
In most cases, yes.
Garage doors are designed to seal flat against the floor. When you install Pro Protect, you are introducing a channel beneath the door. A taller bottom seal allows the door to compress properly around the protector for a tight closure.
Upgrading your seal is simple, inexpensive, and ensures optimal results.
UNDOR Pro Protect is compatible with:
• Tesla charging cables
• J1772 charging cables
• Most Level 1 and Level 2 EV charging cables
Maximum cable diameter: 0.9 inches
If your cable exceeds this thickness, Pro Protect may not fit properly.
No — when installed properly with the appropriate bottom seal.
Unlike basic rubber ramps or wedge-style protectors that leave visible gaps, Pro Protect includes a sliding channel cover that seals when not in use.
Proper seal height is the key to a clean, gap-free result.
No structural modifications are required.
Installation uses basic tools and does not require altering your door panels or track system.
Pro Protect is designed to help reduce drafts, debris, and minor water intrusion when properly installed with a suitable bottom seal.
This is not a waterproofing product.
Performance depends on your specific garage door condition and seal quality.
Most homeowners complete installation in around 30-45 minutes using standard household tools.
Please watch our installation video for more information.
Basic rubber ramps protect the cable from pressure but often:
• Leave a gap under the door
• Allow drafts and pests inside
• Create an uneven threshold
UNDOR Pro Protect is designed as a clean, sealed, permanent solution — not a temporary workaround.
Yes. Pro Protect can be removed if needed. It does not permanently alter your garage door structure.
If you’re unsure whether your cable or bottom seal will work, contact our support team before ordering. We’re happy to help you confirm fitment and avoid unnecessary returns.