Politique de remboursement

We strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, we are here to help.

Returns 

You have 30 calendar days from the date you received your item to initiate a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

To initiate a return, please contact our customer service team at info@undorgarage.com to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted.

Please ensure that the item is securely packaged to prevent any damage during transit. We recommend reusing the box your UNDOR unit was shipped in.

Return Shipping 

Return shipping costs a flat rate of $10, which will be deducted from your refund. This fee covers the cost of return shipping and processing.

Once we have verified your item upon return, we will issue a refund, minus the return shipping fee, to your original payment method.

Our warranty is valid for 1 year from the date of purchase, and in the unlikely event that your UNDOR product arrives damaged or faulty, we will happily issue a replacement at no cost to you.

We are here to support our customers as best we can, and should you have questions about installation please reach out to us at info@undorgarage.com.